Frequently Asked Questions

We offer affordable shipping for all our customers, starting:

• Islandwide: LKR 450

Yes, all our products are 100% authentic and imported directly from Canada. We work with authorized distributors and maintain proper documentation for all our imports.

We maintain strict quality control measures:

• Regular quality checks of incoming shipments
• Proper storage facilities with temperature control
• Monitoring of expiry dates
• Verification of product authenticity

We accept:

• Direct Bank transfers

Yes, we use only direct bank transfers, and we never store any sensitive data.

We kindly remind our customers that all purchases are considered final sale. In the rare event that you receive a damaged item, please inspect your parcel immediately upon delivery:

• If any damage is found, return the package to the same local delivery personnel on the spot.
• Please inform us about the damaged items via WhatsApp, along with photos and details of the items you are returning.

Once we receive and approve your return:

• Bank Transfers: 1-7 business days